paddlX - Book Pickleball Courts and Find PlayerspaddlX®

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paddlX

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Help Center

Everything about paddlX

Introduction
Creating a sessionAdd a Co-hostCustom TitlesCreate a player listInviting players in your groupLink InvitesQR code InvitesInviting playersPublic vs privateWeekly sessionsPlayer limits & waitlistingRequests to joinReserve a slotBulk Importing PlayersRemoving playersAdd a guestExporting player listsCreating a DUPR sessionCustomizing alertsSession chatMuting a chatSending a direct message
Round robin overviewSetting up your round robinRunning a round robinTeam sign-upsSubmitting scores to DUPR
The purpose of groupsInviting players to a groupGroup chatAdvanced group featuresRequests & remindersDeleting a group
Creating a TournamentTournament FormatsManaging BracketsPlayer Registration
Collecting paymentsPaying for a sessionSetting up StripeRefunds

Need more help?

Guide
5 min read

Customizing Alerts

Configure when and how players receive notifications about your sessions.

Smart Notifications

Keep players informed without overwhelming them with too many alerts.

Smart Notifications

Alert Types

Configure different notification types for your sessions.

Step-by-step:

  1. 1Go to session settings > Notifications
  2. 2Enable/disable specific alert types
  3. 3Set timing for each notification
  4. 4Choose delivery method (push, email, SMS)
  5. 5Preview notifications before sending
  6. 6Save settings

Notification Options

Choose which alerts to send to players.

💡 Tips & Best Practices:

  • •Session created - immediate notification
  • •Session reminder - 24 hours before
  • •Last chance reminder - 2 hours before
  • •Session updated - immediate if details change
  • •Session canceled - immediate
  • •Payment reminder - 48 hours before deadline
  • •Waitlist promotion - immediate when spot opens

Best Practices

Send 1-2 reminders maximum to avoid notification fatigue. Always notify immediately for cancellations or major changes. Let players customize their own preferences in settings.

Related Articles

Creating A Session
Weekly Sessions
Requests And Reminders

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